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Store Policy

Security
lightworkercrystals.net is a secure website. The store uses PayPal to capture payments, and PayPal automatically encrypts any confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). We will never share or sell your information to any third parties.


Payment
We accept all major credit cards (American Express, Visa, and MasterCard) as payment. We also accept payments via PayPal.

Tax Rate
All online prices are excluding sales tax. All online sales are subject to the current Solano County sales tax rate. (7.75% as of June 2016).

Shipping

Light Worker Crystals ships with the United States Postal Service (USPS) First Class mail service. Heavier orders are shipped via USPS Priority Mail to those living in the continental United States. Orders are usually processed, packed, and shipped within 7 business days. The customer will be notified if there is a delay in shipping. Orders will only be shipped if payment is processed and received. All shipments are made from California, USA. 

All domestic and International orders are by default shipped via USPS ground, by either regular first class mail or priority mail. We are not responsible for international customs fees.

Tracking numbers are provided via email for all orders. If an order must be sent in multiple packages, multiple emails may be required to provide the customer with additional tracking information. We will bundle shipments when possible unless instructed otherwise by the customer. Please note that signature on delivery is not standard, but is available upon request at an additional cost to the customer.

All of our orders are packed with the highest level of care in order to provide the best possible protection for the products during transit.